Privacy Policy

At SnagRaffle, your privacy is our priority. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website and participate in our raffles. By using our services, you consent to the practices described in this policy.

Information We Collect

  • Personal Information: When you interact with the site we may collect personal information such as your name, email address, phone number, mailing address, and payment details. This information is necessary for processing transactions and delivering prizes.
  • Non-Personal Information: We may also collect non-personal information about your interactions with our website, such as your IP address, browser type, pages visited, and the time and date of your visit. This data helps us improve our website and services.

How We Use Your Information

  • Transaction Processing: Your personal information is used to process acquire raffle tickets, confirm your identity, and deliver prizes.
  • Account Management: We use your information to create and maintain your user account, including sending you account-related notifications and updates.
  • Customer Support: Your information may be used to respond to your inquiries and provide assistance with your account.
  • Marketing Communications: With your consent, we may send you promotional emails about upcoming raffles, new features, or special offers. You can opt out of these communications at any time by following the unsubscribe instructions in the email.

Information Sharing and Disclosure

  • Third-Party Service Providers: We may share your personal information with third-party service providers who assist us in operating our website, processing payments, or delivering prizes. These providers are contractually obligated to keep your information secure and to use it only for the purposes for which it was shared.
  • Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. This includes encryption, firewalls, and secure server hosting. While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights

Access and Update Information: You have the right to access and update your personal information at any time by logging into your SnagRaffle account. If you need assistance, you can contact our support team.

Opt-Out: You may opt out of receiving promotional communications by following the unsubscribe link in any email we send or by contacting us directly. Please note that you may still receive transactional emails related to your account.

Cookies and Tracking Technologies

SnagRaffle uses cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files that are placed on your device to help us recognize you and understand your preferences. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our site.

Children’s Privacy

SnagRaffle does not knowingly collect personal information from children under the age of 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information from our records.

Changes to This Privacy Policy

SnagRaffle reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact our support team.